Compliance Statement

1. General Information Disclaimer

The information provided on this website (“Site”) by Dawsix & Phoenix Sdn Bhd (DPX) is intended for general informational purposes related to import compliance, permit coordination, documentation validation, and customs release assistance.

While DPX strives to ensure accuracy and reliability, DPX makes no warranties or guarantees regarding the completeness, timeliness, or accuracy of any information displayed on this Site.

All content is provided “as is” and “as available” without any express or implied warranties.

2. Nature of Service Disclaimer

DPX operates strictly as a Compliance Operator.

DPX does not:

• handle cargo physically
• operate trucks, yards, or warehouses
• provide transportation or forwarding services
• act as importer, consignee, or owner of goods
• engage in trading, procurement, or supply of goods
• assume responsibility for cargo movement, storage, or delivery

DPX’s services are limited to:

• permit coordination
• compliance management
• documentation validation
• customs declaration preparation
• inspection coordination
• customs release assistance
• regulatory advisory

Any interpretation that DPX is an operator, forwarder, transporter, or trading entity is incorrect.

3. No Professional or Legal Advice

Content on this Site does not constitute:

• legal advice
• customs advice
• regulatory advice
• financial advice
• commercial advice

Clients should consult qualified professionals or relevant authorities for official guidance.

DPX provides operational and compliance assistance based solely on documents submitted by the client and is not responsible for external interpretations or regulatory outcomes.

4. Accuracy of Information

DPX does not warrant that:

• the Site will always be error-free
• information will always be current
• regulatory changes will be reflected immediately
• documents uploaded by clients are accurate
• external data sources are reliable

Clients are responsible for verifying all information relevant to their shipment.

5. External Links Disclaimer

This Site may contain links to third-party websites. DPX is not responsible for:

• content on external sites
• accuracy of external information
• privacy practices of external platforms
• security of external systems

Accessing third-party links is at the user’s own risk.

6. Operational & Customs Disclaimer

DPX does not control:

• customs decisions
• inspection outcomes
• duty/tax amounts
• permit approval timelines
• port operations
• container movement
• release timing

DPX facilitates processes but does not guarantee outcomes.

All operational delays caused by customs, port authorities, shipping lines, or government agencies are beyond DPX’s control.

7. Liability Limitation

DPX shall not be liable for:

• direct or indirect losses
• incidental or consequential damages
• customs delays
• port delays
• inspection outcomes
• permit rejection
• incorrect HS Code provided by consignee
• incorrect documents provided by consignee
• additional charges imposed by authorities
• cargo damage, loss, or detention
• regulatory changes
• force majeure events

DPX’s liability is strictly limited to the scope of compliance and documentation services.

8. Document & Data Disclaimer

All documents submitted by clients are treated as confidential. DPX does not verify the authenticity of documents beyond standard compliance checks.

DPX is not responsible for:

• incorrect information provided by clients
• fraudulent or altered documents
• missing permits or certificates
• misdeclared HS Codes

9. Changes to Disclaimer

DPX reserves the right to update or modify this Disclaimer at any time without prior notice. Changes will be posted on this page with a revised effective date.

10. Corporate Compliance Statement

“DPX is not an operator or trading company. DPX only provides compliance management and customs release assistance on behalf of the consignee.”